Send your debug data

Your Adblock Plus debug data is a simple text file which quickly allows us to review the settings for your desktop extension. It provides basic information about your browser, OS and Adblock Plus settings. In many cases, providing your debug data allows us to more quickly understand the issue you are experiencing and get it fixed.

For desktop extensions on Chrome, Firefox, Edge and Opera please use the following steps to access and send your debug data:

  1.  Click on the Adblock Plus icon on your browser's toolbar. If you don't see it, make sure it's pinned: Hide or show the ABP icon.
  2. On the Adblock Plus pop-up menu, click the gear icon.
  3. On the Options page that opens, click on the Help tab.
  4. Next to "Has our team requested some debug info?" click on Download debug data.
  5. A file entitled adblockplus-data.txt will automatically be saved to your computer.

If our Support Team has requested this, please attach the file in your reply to our message.  

If you don't have a support request open, but would like to include a copy of your debug data with your support request, you can send us the debug file using this form: Submit a ticket.

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