How to capture a screenshot

Why do you want a screenshot?

Screenshots help Support understand what you’re experiencing so we can troubleshoot effectively.

How do I take a screenshot?

If you don't know how to take a screenshot, please choose the guide for your system below.

You can also use a phone or tablet camera to take a picture of your screen. Please check the picture to be sure it's clear (not blurry), glare-free, and large enough to see easily.


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What does a helpful screenshot look like?

  • If you are using a computer, please include the URL/address bar and the ABP icon on the browser toolbar.

  • If you are using a phone or tablet, please also open the Adblock Plus app and take a screenshot of the main entry screen.