How to capture a screenshot

If you're troubleshooting an issue with support, it is often helpful to send us a screenshot so we can better identify the issue. 

If you don't know how to take a screenshot please see the following sites which will help guide you through the steps: 

You can also use the camera on a mobile device to take a picture of your computer's display. Please check the picture to be sure it's clear (not blurry), glare-free, and large enough to see easily.

IMPORTANT

Reporting ads or a display issue? If you are using a computer, be sure to include the URL/address bar and the ABP icon on the browser toolbar in your shot. If you are using a mobile device, please open the Adblock Plus app and include a screenshot of the main entry screen. 

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