1. Adblock Plus
  2. Troubleshooting
  3. Common issues

Losing settings in Chrome, Firefox, and Opera

A browser issue has caused your ABP settings to be reset.

Because of this, your ABP settings have been reset to default or you are seeing our payment page every time you open your browser. Below are a few steps to resolve this problem. Note that you may need to re-configure your settings, custom filters, and whitelisted websites once you reinstall Adblock Plus, so be sure to copy any custom filters you've created to a text file for safekeeping before you uninstall ABP. You can then add them again after Adblock Plus is reinstalled.

Chrome

 

  1. Reinstalling Adblock Plus

    1. From the Chrome toolbar, click the Chrome menu icon, hover over More Tools and select Extensions.
      The Extensions tab opens.
    2. Locate Adblock Plus and click Remove.
      A dialog box opens.
    3. Click Remove.
    4. Close the tab.
    5. Open Chrome and go to adblockplus.org.
    6. Click Get Adblock Plus for Chrome.
      A dialog box opens.
    7. Click Add extension.
    Our contribution page opens every time ABP is installed. If you don't want to contribute to Adblock Plus at this time or if you've already paid, close the page by clicking the "x" on the tab.

After installing ABP again, be sure to pin it to your toolbar for easy access: How to hide/show icon

If you have a Premium subscription you'll need to enable it: How do I unlock Premium?

  1. Change your Cookie Cleaner settings

Firefox

 

How to uninstall Adblock Plus...

  1. Click the Firefox menu icon and select Add-ons.
    The Add-ons Manager tab opens.
  2. Select Extensions from the left menu.
  3. Locate Adblock Plus, click ... and then click Remove.
  4. Click Remove.
  5. Close the tab.

How to reinstall Adblock Plus...

  1. Open Firefox and go to adblockplus.org.
  2. Click Agree and install for Firefox.
    A dialog box opens.
  3. Click Allow.
    A dialog box opens.
  4. Click Add.

Opera

 

How to uninstall Adblock Plus

  1. From the Opera toolbar, right-click (Windows) / control-click (Mac) the Adblock Plus icon and select Manage extension.
    Tip

    What if I don't see the Adblock Plus icon?

    The Extensions tab opens.
  2. Locate Adblock Plus and click Remove extension.
    A dialog box opens.
  3. Click Remove.
  4. Close the tab.

How to reinstall Adblock Plus

Adblock Plus for Opera must be installed via Opera add-ons.

  1. Open Opera and go to adblockplus.org.
  2. Click Agree and install for Opera.
    The Opera add-ons page opens.
  3. Click Add to Opera.
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