Depending on your browser, refer to the suggestions below if you are having trouble installing Adblock Plus.
Chrome
- Ensure that you downloaded the extension from AdblockPlus.org OR the Chrome Web Store.
- Ensure that your browser is on version 41 or higher. Follow the steps below to check your browser version.
- Open Chrome.
- Click the Chrome menu icon, hover over Help and select About Google Chrome.
The version is displayed below the Chrome icon. If your browser is out-of-date, Chrome will automatically start the update process.
- Uninstall and reinstall Adblock Plus.
- If you are still experiencing issues, try restoring Chrome settings to default.
Firefox
- Ensure that you downloaded the extension from AdblockPlus.org OR Firefox Add-ons.
- Ensure that your browser is on version 51 or higher. Follow the steps below to check your browser version.
- Open Firefox.
-
Windows: Click the Firefox menu icon, select Help and then select About Firefox.
Mac: From the Mac menu bar, click Firefox and select About Firefox.
The About Firefox window opens.
The version is displayed next to the Firefox icon. If your browser is out-of-date, Firefox will automatically start the update process.
- Uninstall and reinstall Adblock Plus.
- Receiving a 'corrupt download' or 'conflict with other extensions' error? Refer to this Mozilla article about the inability to install add-ons.
- If you are still experiencing issues, try refreshing Firefox.
Safari
- Ensure that you downloaded the extension from AdblockPlus.org.
- Ensure that your browser is on version 6.0 or higher. Follow the steps below to check your browser version.
- Open Safari.
- From the Mac menu bar, click Safari and select About Safari.
The About Safari window opens.
The version is displayed below the Safari icon.
- Uninstall and reinstall Adblock Plus.
Opera
- Ensure that you downloaded the extension from Opera Add-ons.
- Ensure that your browser is on version 28 or higher. Follow the steps below to check your browser version.
- Open Opera.
-
Windows: Click the Opera menu icon and select About Opera.
Mac: From the Mac menu bar, click Opera and select About Opera.
The About Opera tab opens.
The version is displayed below Version information.
If your browser is out-of-date, Opera will automatically start the update process.
- Uninstall and reinstall Adblock Plus.
Yandex.Browser
- Ensure that you downloaded the extension from AdblockPlus.org.
- Ensure that your browser is on version 16.6 or higher. Follow the steps below to check your browser version.
- Open Yandex Browser.
- Click the Yandex Browser menu icon, hover over Advanced and select About Yandex Browser.
The About tab opens.
The version is displayed to the left of the Yandex.Browser icon.
- Uninstall and reinstall Adblock Plus.
If you still cannot install Adblock Plus after trying these suggestions, please contact support@adblockplus.org.