In rare instances, Adblock Plus may prevent some websites from functioning correctly. This is typically not a bug but rather a problem with the filters (or filter subscription).
Here's what you can do about it, depending on your browser.
Chrome
Temporarily turn off Adblock Plus on a website
A filter list may be directing Adblock Plus to block something that should be allowed. To verify that the issue lies within the filter list, temporarily turn off Adblock Plus on the website that you are experiencing the issue. If the issue is fixed after temporarily disabling Adblock Plus, you can be certain that the problem is within the filters.
- From the Chrome toolbar, click the Adblock Plus icon and select the toggle button. Adblock Plus is now turned off on the website you are on.
Update the filter list(s)
- From the Chrome toolbar, click the Adblock Plus icon and then click the gear icon in the upper-right corner. The Adblock Plus Settings tab opens.
- Select the Advanced tab and scroll to the Filter Lists section.
- Click Update all filter lists.
The update is successful if Just now appears next to the list. - Close the tab.
Report bad filters
If updating the filter list(s) does not work, please contact our Support team at support@adblockplus.org.
Firefox
Temporarily turn off Adblock Plus on a website
A filter list may be directing Adblock Plus to block something that should be allowed. To verify that the issue lies within the filter list, temporarily turn off Adblock Plus on the website that you are experiencing the issue. If the issue is fixed after temporarily disabling Adblock Plus, you can be certain that the problem is within the filters.
- From the Firefox toolbar, click the Adblock Plus icon and select the toggle button. Adblock Plus is now turned off on the website you are on.
Update the filter list(s)
- From the Firefox toolbar, click the Adblock Plus icon and then click the gear icon in the upper-right corner. The Adblock Plus Settings tab opens.
- Select the Advanced tab and scroll to the Filter Lists section.
- Click Update all filter lists.
The update is successful if Just now appears next to the list. - Close the tab.
Report bad filters
If updating the filter list(s) does not work, please contact our Support team at support@adblockplus.org.
iOS Safari
Temporarily turn off Adblock Plus
A filter list may be directing Adblock Plus to block something that should be allowed. To verify that the issue lies within the filter list, temporarily turn off Adblock Plus on the website that you are experiencing the issue. If the issue is fixed after temporarily disabling Adblock Plus, you can be certain that the problem is within the filters.
You can temporarily turn off the ad blocking functionality by opening the Adblock Plus app on your iOS device and turning off the Block ads option.
Check the website(s) where you're experiencing issues and if these are suddenly fixed after turning the Block ads option off, you can report the problem to our Support team at support@adblockplus.org.
Safari
Temporarily turn off Adblock Plus on a website
A filter list may be directing Adblock Plus to block something that should be allowed. To verify that the issue lies within the filter list, temporarily turn off Adblock Plus on the website that you are experiencing the issue. If the issue is fixed after temporarily disabling Adblock Plus, you can be certain that the problem is within the filters.
- From the Safari toolbar, click the Adblock Plus icon and select Enabled on this site.
Adblock Plus is now turned off on the website you are on.
Report the issue
If the issue was fixed after temporarily disabling Adblock Plus, please contact our Support team at support@adblockplus.org.
Internet Explorer
Temporarily turn off Adblock Plus on a website
A filter list may be directing Adblock Plus to block something that should be allowed. To verify that the issue lies within the filter list, temporarily turn off Adblock Plus on the website that you are experiencing the issue. If the issue is fixed after temporarily disabling Adblock Plus, you can be certain that the problem is within the filters.
- From the status bar located at the bottom of the browser, click the Adblock Plus icon and select Disable on [website].
TipAdblock Plus is now turned off on the website you are on.
If you do not see the Adblock Plus icon, right-click the tab bar (the empty area near the tabs) and select Status bar.
Report the issue
If the issue was fixed after temporarily disabling Adblock Plus, please contact our Support team at support@adblockplus.org.
Microsoft Edge
Temporarily turn off Adblock Plus on a website
A filter list may be directing Adblock Plus to block something that should be allowed. To verify that the issue lies within the filter list, temporarily turn off Adblock Plus on the website that you are experiencing the issue. If the issue is fixed after temporarily disabling Adblock Plus, you can be certain that the problem is within the filters.
- From the Edge toolbar, click the Adblock Plus icon and then click the toggle button. Adblock Plus is now turned off on the website you are on.
Update the filter list(s)
- From the Edge toolbar, click the Adblock Plus icon and then click the gear icon in the upper-right corner. The Adblock Plus Settings tab opens.
- Select the Advanced tab and scroll to the Filter Lists section.
- Click Update all filter lists.
The update is successful if Just now appears next to the list. - Close the tab.
Report bad filters
If updating the filter list(s) does not work, please contact our Support team at support@adblockplus.org.
Opera
Temporarily turn off Adblock Plus on a website
A filter list may be directing Adblock Plus to block something that should be allowed. To verify that the issue lies within the filter list, temporarily turn off Adblock Plus on the website that you are experiencing the issue. If the issue is fixed after temporarily disabling Adblock Plus, you can be certain that the problem is within the filters.
- From the Opera toolbar, click the Adblock Plus icon and select the toggle button. Adblock Plus is now turned off on the website you are on.
Update the filter list(s)
- From the Opera toolbar, click the Adblock Plus icon and then click the gear icon in the upper-right corner. The Adblock Plus Settings tab opens.
- Select the Advanced tab and scroll to the Filter Lists section.
- Click Update all filter lists.
The update is successful if Just now appears next to the list. - Close the tab.
Report bad filters
If updating the filter list(s) does not work, please contact our Support team at support@adblockplus.org.
Samsung Internet
Update the filter list(s)
- Open the Adblock Plus for Samsung Internet app.
- Tap Configure your filter lists.
- Clear the check box next to the filter you want to update.
- Tap the back button to refresh.
- Tap Configure your filter lists.
- Tap the check box next to the filter you want to update.
- Close the app.
- Reopen the app to verify that the filter list has been updated.
The update is successful if the current date and time appears below the list.
Report bad filters
If updating the filter list(s) does not work, please contact our Support team at support@adblockplus.org.
Yandex.Browser
Temporarily turn off Adblock Plus on a website
A filter list may be directing Adblock Plus to block something that should be allowed. To verify that the issue lies within the filter list, temporarily turn off Adblock Plus on the website that you are experiencing the issue. If the issue is fixed after temporarily disabling Adblock Plus, you can be certain that the problem is within the filters.
- From the Yandex Browser toolbar, click the Adblock Plus icon and select the toggle button. Adblock Plus is now turned off on the website you are on.
Update the filter list(s)
- From the Yandex Browser toolbar, click the Adblock Plus icon and then click the gear icon in the upper-right corner. The Adblock Plus Settings tab opens.
- Select the Advanced tab and scroll to the Filter Lists section.
- Click Update all filter lists.
The update is successful if Just now appears next to the list. - Close the tab.
Report bad filters
If updating the filter list(s) does not work, please contact our Support team at support@adblockplus.org.