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How to locate error logs

What are error logs?

At times, we’ll need additional information to diagnose and resolve your issue. Error logs provide that extra piece of information about where the problem lies. Most often, we will request a screenshot of the errors you see in the error logs.

How do I find my error logs?

Use the steps for your browser below.

Chrome

  1. Go to chrome://extensions/

  2. In the top right corner, toggle Developer mode to ON.

  3. Find Adblock Plus in your extension list and click the Details button.

  4. Under the Inspect Views section, click service worker. The DevTools window opens.

  5. At the top of the DevTools window, click on the Console tab.

Firefox

  1. Go to about:addons

  2. On the lefthand menu, click Extensions.

  3. In the top right corner of the page, click the gear icon.

  4. Select Debug Add-ons.

  5. Next to Adblock Plus, click Inspect. The Developer Tools window opens.

  6. Confirm the Console tab is selected.

Safari (macOS)

macOS 13+

  1. Go to Safari > Settings.

  2. Click Advanced.

  3. Scroll down and select Show features for web developers.

  4. Close the window.

  5. In the Safari menu bar, click Develop.

  6. Select Show Web Inspector.

  7. Select the Console tab.

macOS 10, 11, or 12

  1. Go to Safari > Preferences.

  2. Click Advanced.

  3. Select the Show Develop Menu in Menu Bar option.

  4. Close the window.

  5. In the Safari menu bar, click Develop.

  6. Select Show Web Inspector.

  7. Select the Console tab.

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Errors will appear in red.