Are you seeing an error similar to the one below?

To resolve the error, please first confirm you've met the following requirements:

• The ABP extension is installed: Check if Adblock Plus is installed.
• You are using it on a desktop browser for Chrome, Firefox, Edge or Opera.
• Other extensions have been temporarily disabled. To disable an extension, right-click on it in the browser toolbar and select Manage extensions. Toggle each extension to Off.
• The Site Access setting is set correctly: right-click on the ABP toolbar icon and select This Can Read and Change Data > On All Sites. 

Once you meet the requirements above, manually redeeming the upgrade should prevent the error from appearing:

1. Go to the Adblock Plus Premium enrollment page: https://accounts.adblockplus.org/en/premium
2. At the bottom of the enrollment page, click on Activate here. 
3. Enter the email address associated with the purchase or contribution.
4. When you receive the emailed code, enter it in the field provided. If you don't receive the code, be sure to check your spam/junk folder.

If you continue to see the same error, please reach out to us with a screenshot of the error. Please make sure to include the URL/address bar and the ABP icon in your shot: How to capture a screenshot.

If you see an error that the code is wrong, this is typically due to an old or invalid code being entered. Please delete all ABP emails containing codes from your inbox and try redeeming ABP Premium again to have a new code sent.

1. If the emailed code is not reaching you, first try adding noreply@adblock.org as a contact in your email. After adding the email, try requesting a new code following these steps and wait at least 30 minutes for the code to arrive.
2. Check your spam/junk folder.
3. Make sure you are trying to redeem the code from Adblock Plus and not a different ad blocking extension. AdBlock and Adblock Plus are frequently confused: Is Adblock Plus the same thing as AdBlock?