Cancelations and refunds

How can I cancel my subscription?

All subscriptions

You can cancel your subscription on the account management page: Manage your Adblock Plus account.

Or you can use the information below to cancel directly through the payment processor you used to make the purchase:

Paddle

If your payment was made through Paddle, you can cancel your subscription here: https://paddle.net/.

PayPal

If you paid using PayPal, you can cancel your subscription directly from your PayPal account. To cancel a recurring subscription follow these step-by-step instructions in PayPal’s Help Center.

Apple

If you created a subscription through Apple, see this support article for how you can cancel: Cancel a subscription from Apple

 

Still need help cancelling?

If for any reason you are unable to cancel using the options above, send a support request to support@adblockplus.org

To help us find your payment faster, please contact us from the email associated with your payment and include a copy of your receipt or a screenshot of the charge as it appears on your billing statement.

 

How can I get a refund?

If you’ve changed your mind within 60 days of payment let us know and we’ll issue you a full refund. 

Please note that we can't refund Apple purchases. If you created a subscription through Apple, you will need to contact them directly: Request a refund for an App Store or iTunes Store purchase.

For all other payment methods, please send a support request to support@adblockplus.org

To help us find your payment faster, please contact us from the email associated with your payment and include a copy of your receipt or a screenshot of the charge as it appears on your billing statement.

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